Work from home or join us in-office. Make a difference. Guide patients toward life-changing care.
Garland Davis, DDS is a privately-owned, high-performing dental practice committed to serving 10,000 patients a year through clinical excellence, integrity, and clear communication. We are hiring a Treatment Coordinator with proven experience in case presentation, follow-up, and patient communication—someone who understands the critical role this position plays in both patient outcomes and practice growth.
This role can be performed remotely (1099 contractor) or as a hybrid position (W2 employee) for those within commuting distance of our office in Laurel, MD.
What You’ll Do
- Present treatment plans with confidence, clarity, and empathy
- Guide patients through clinical and financial decision-making
- Follow up on unscheduled or pending cases, building rapport and addressing hesitations
- Discuss payment options, insurance benefits, and financial arrangements
- Document patient interactions and financial approvals accurately
- Schedule treatment within our “Perfect Day Template” to support office goals
- Collaborate with clinical and administrative teams for seamless case management
- Communicate consistently across multiple channels (phone, text, email, video)
What You’ll Offer
- Minimum 5 years of experience in general dentistry (required)
- Demonstrated success in treatment coordination, case acceptance, and patient education
- Strong communication and follow-up skills with emotional intelligence
- Ability to manage a high volume of open cases and track next steps
- Proficiency with dental software, patient portals, and financial tools
- Confidence in presenting costs, discussing benefits, and overcoming objections
- Reliable internet, tech-savviness, and camera-readiness for virtual interactions
- A warm, professional, and detail-oriented presence
- Bilingual (English/Spanish) highly preferred
- Dental assisting experience is a plus, but not required
Position Details
Remote (1099 Contractor)
- Work from home with flexibility during business hours
- $25–$35/hr based on experience
- 4% performance-based bonus on total office collections
- Paid training and mentorship
- Long-term advancement potential for high performers
Hybrid (W2 Employee)
- 2–3 days per week in our Laurel, MD office
- Full-time employee status with full benefits
- Same pay and bonus structure
- Access to mentorship, team events, and leadership growth opportunities
Benefits for W2 Employees
- Medical, dental, vision, and disability insurance
- 401(k) with employer match
- Generous PTO and paid holidays
- Dental service discounts for you and your family
- Structured onboarding and career development
About Our Practice
We are an 8-operatory general dentistry practice with over 9,500 active patients. As a fee-for-service office, we do not participate in Medicaid or HMO plans. We are in-network with only three PPOs and operate with a focus on quality, results, and long-term relationships.
Our Core Values:
Collaboration. Communication. Compassion. Consistent Growth.
You Might Be a Strong Fit If You:
- Have a proven ability to close treatment and communicate with clarity
- Take pride in being organized, accountable, and proactive
- Are comfortable leading high-value conversations around care and finances
- Thrive in a fast-paced, structured environment with high expectations
- Want to be part of a mission that centers both patients and professional excellence
Apply now and join a team that values your experience, your standards, and your impact.
We don’t just coordinate treatment—we lead patients through transformation.